At The&Partnership we bring ideas and technology together to power brands and businesses. As one of the world’s fastest-growing independent agency networks, we are increasingly known for developing bespoke new model agency solutions for clients across the globe.
We call this The&Model and the premise is very simple. Agency Creative, Strategy, Media, PR and Data/CRM, all working side by side, solving problems as one collaborative team with the client.
A rapidly changing market requires a radical new approach to marketing. We work alongside our clients’ marketing departments – often with other agency partners – in new, nimble ways to deliver highly creative, data-driven work quickly and efficiently.
We’ve seen record growth over the past two years – expanding across 17 new markets and doubling in size against a challenging industry backdrop.
Our Content Studio
In September 2020 The&Partnership was appointed to build a global in-house content agency for a tobacco client’s new category products. The appointment was driven by the client’s desire for a new global digital partner to help them transform how they produce digital content to support the global growth of new category brands. The&Partnership will be responsible for the end-to-end content framework, from setting digital strategies across social, CRM and web to content creation and global delivery (markets include US, Germany and Japan). The newly formed Content Studio will be a fast moving ‘marketing newsroom’ building banks of creative assets, that are created, distributed, measured and improved in real time. The content produced will be for products that offer customers a greater choice of more enjoyable, less risky products and not for traditional cigarettes. The agency will play a pivotal role in accelerating the growth of these new categories which reduce the health impact of the tobacco business.
We’re looking for an enthusiastic, passionate Community Manager with some previous experience in a similar role. A great communicator who can work with a diverse range of teams.
The successful candidate needs to be socially native, with experience of managing, coordinating and responding across platforms, particularly Instagram. They will need to be responsible for owning the day to day management of the account - from posting content, ensuring timely responses, service team liaison and surprise + delight, while maintaining brand TOV.
A strong understanding and interest in Social Media as well as local and social culture and nuances is fundamental for this role. In general, you need to be positively buoyant; resilient and up for a challenge, whether it be responding to consumer queries, developing social FAQs or collaborating with the brand or team on reactive content or crisis/incident management.
The role will require some weekend and evening cover to support reactive social content or crisis management on the odd occasion.
Core Skills / Experience: