Ogilvy

[Ogilvy Vietnam] Account Manager

Posted Date 2 weeks ago(31/12/2021 2:29 AM)
Job ID
2021-10969
# of Openings
1
Department
Client Service
Applicant Type
Perm Resident/Citizen only

Overview

The Account Manager has a key role in maintaining the client’s stability and influences their potential growth. He/She is responsible for maintaining strong client relationships and for the output of Ogilvy’s integrated creative activities. The Account Manager must use his/her experience and discipline to drive constant improvement. The job scope covers: Client service, development of customer insights based on data, development of communication strategies and campaign plans, supervision of campaign executions, project management, quality controls, and reporting.

Responsibilities

RESPONSIBILITIES:

 

Client Management

  • Manage and ensure quality of our client services
  • Management and handling of key client briefs, projects and requests, including the refinement of the above
  • Typical day-to-day management of clients and their requests including presentations, documentation, client activity administration, etc.
  • Key person supervising the excellence of projects; effectively manage and interpret Client feedback; guide/lead Account Executives to implement projects smoothly and effectively
  • Support line manager in developing initiatives for new business or extending existing business
  • Financial control of billings and 3rd party costs
  • Write/proofread major communications materials including executive internal memos, executive speeches, Q&A, sensitive topic statements, pitch docs or press releases
  • Cultivate high-level contacts within business and industry relations
  • Lead major offline activities/events and overall quality control

Strategy

  • Provide Clients counsel in the development of successful customer management strategies
  • Work with team to write/assist in writing communication/PR plans
  • Understand industry/market trends and the success factors critical to the organization’s long-term sustainability and competitiveness
  • Be able to conduct project planning and reporting, and support line managers with campaign planning as well as strategic annual or quarterly plans
  • Modify proposals based on changing business conditions
  • Stay up-to-date with emerging technologies and social platforms and demonstrate understanding of how they can be integrated into communications programs
  • For certain clients, assist in developing media relations strategy, seeking placements in print, broadcast and online media

Creative Leadership

  • Drive the right Client briefs for internal stakeholders, mainly strategy, creative and delivery teams
  • Take ownership of the quality of creative responses in conjunction with Creative Director
  • Ensure creative team motivation and working processes
  • Oversee project briefings (both written & actual briefing) & client approval
  • Provide creative judgement

Leadership & People Management

  • Develop working relationships with Executives to ensure that once briefed the campaign/project moves forward smoothly
  • Be the first stop in resolving problems raised by Executives
  • Work with AD/BD to project future account team personnel requirements and overcome any existing issues
  • Assume responsibility. Proactive and energetic working attitude, and always be positive
  • Take responsibility for management and motivation of account team members to allow them to achieve their maximum potential
  • Abide by the WPP code of business conduct

Qualifications

QUALIFICATIONS:

  • 3-4 years of experience in communications or related field; industry experience preferred (ATL, Digital)
  • Educational Background: Bachelor Degree with major in Marketing, Communications, Advertisement, Media, Digital, Public relations, etc. is a plus
  • Professional writing skills, strong presentation capabilities
  • Good command of English communication, especially speaking and writing skills
  • An independent worker that works well on a team and can be proactive and a self-starter
  • Detail-oriented, organized and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines; a quick learner

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed