Account Director

Posted Date 4 months ago(09/03/2022 10:26 PM)
Job ID
# of Openings
Client Service


Account Director (AD) is a leader amongst different stakeholders, including clients, internal account, creative, cross capabilities. He/she is a key driver of the business stability as well as growth. 


The role is critical to the success of the business. The person must be capable of helping to deliver the Geometry Ogilvy Japan (GOJ) strategy, specifically developing best practices typically for a range of clients under the direct responsibility of this person. 


AD is responsible for the overall delivery of an assigned client or a portfolio of clients. He/she manages a team of account professionals that are tasked with the day-to-day client service for these clients. AD is responsible for assuring delivery while delivering outstanding strategic advice and excellent creative delivery.  


A pivotal position within the business combining an ability to manage the challenges of growing a portfolio of accounts whilst juggling the responsibilities of business development and client servicing roles. The application of creative thinking is an essential part of the role. 


Client Management 

  • With the line manager, responsible for achieving total revenues and direct contribution to accounts under your control 
  • Work with relevant parties to deliver financial targets and control costs 
  • Support the development of the yearly business plan and monthly dialogue reports for all key accounts 
  • Manage and ensure quality of our services to clients 
  • Management and handling of key client briefs, projects and requests, including the refinement of the above 
  • Typical day-to-day management of clients and their requests including presentations, documentation, client activity administration, etc. 
  • Identify and develop new business opportunities (independently and in partnership with line manager/GOJ partners), present and pitch our services to potential clients in a competitive context, and negotiate skilfully  
  • Maintain high-level contacts within business and industry relations 
  • Be the Problem Solver: Listen and understand Clients real needs and political climate; take action on their hidden agendas and set up GOJ for success with even the most difficult Client 



  • Provide account planning and strategic support to key clients, ably exercising strategic planning capabilities, including brand planning, digital engagement planning, and communication planning  
  • Provide clients counsel in the development of successful customer management strategies 
  • Understand industry/market trends and the success factors critical to the organization’s long-term sustainability and competitiveness. Be able to adopt learnings/highlights to client’s proposals proactively 
  • Understand the offering of the 6 Capabilities 
  • Modify business plans based on changing business conditions 


Creative Leadership 

  • Passionate about good ideas, nurtures the ideas of others 
  • Demonstrate enthusiasm for the creative industry in general and bring curiosity and creativity to daily work 
  • Have the ability to inspire, talent and patience to help generate “Big Ideas” with legs, ideas that are effective and sell for the brand 
  • Earn the trust and respect of creative colleagues 
  • Give good direction and feedback; contribute ideas; push for better work 
  • Willing to challenge clients to accept our best ideas and then sell them well 
  • Help to ensure execution of the highest quality are well represented 


Leadership & People Management 

  • Establish himself/herself as a role model, rally a team around a compelling vision within one's domain, and motivate teams and individuals to achieve business objectives 
  • Identify good talents, inspire people to want to work for/follow him/her 
  • Have an inspiring and approachable style of leadership, lead by example, and set the bar for account management  
  • Respect and believe in others, bring out their inner greatness, ensure the development and appropriate training of team members, and build a team that is empowered, efficient, high-achieving, and of high morale 
  • Make and take responsibility for, and demonstrate commitment to appropriate decisions in a timely manner, esp. when significant information is incomplete and/or ambiguous 
  • Have a broad perspective and be open to varied options 
  • Abide by the WPP Code of Business Conduct 



  • ・Agency experience 5-7+ years (or similar background)
  • ・Digital related experience preferred (must), promotion experience will be a plus
  • ・Capable of handling projects by themselves (independent project owner) 
  • ・Strategic thinking and creative passion
  • ・Business-level English communication skills
  • ・Native level of Japanese language
  • ・More than two-three team members management experience


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