We are looking for a qualified Community Manager to join our Social Experience Team! If you are a self-driven and ambitious tech-savvy professional we would love to meet you!

Responsibilities:

• Responsible for overall platform management, hygiene and upkeep, incl DmEX upload/ download.
• Builds a weekly conversation calendar and implements to engage consumer/audience across brands in-market.
• Hands-on implementation champion, able to come-up with quick (non-paid) ideas to engage fans on Social.
• Self-motivated, savvy Social platform expert who delivers on real-time engagement across Social platforms (including regional ones; example ShareChat, JIO Community)
• Builds a closed group of brand advocates (non-paid) – those that we surprise and delight. Nurture them to eventually drive ‘earned’ conversations.
• Reporting: Community ‘health’ report

Qualifications:

• 3-5 years in community management.
• Experience with leveraging social publishing tools/platforms (such as Sprinklr, Netbase, etc.) and a confident writing ability.
• Ability to work effectively, proactively, and seamlessly amongst an integrated agency team.
• Good grasp of communication, organizational and time management skills with a proven ability to independently manage multiple priorities in a fast-paced environment.
• Passionate and has genuine interest in people (ie: consumers/ fans) to build meaningful relationship & conversations with consumers in social platforms.
• Active user of social platforms preferably with a finger on pulse of the latest trends/happenings
• Preferably with creative mindset and able to work together with Content team to bring an idea to live for their specific markets
• Strong grasp of local language (first) and English