Senior Account Manager
A senior account manager should be an experienced, broadly capable project and account manager who handles a wide range of assignments, projects and/or clients with a high degree of success and independence. She/he has strong client relationships and is considered a company leader.
A senior account manager has demonstrated high-level professional knowledge and skills. She/he is able to manage several large accounts and/or a few smaller ones, with little top cover from her/his Associate Director or Director, as well as the staff assigned to the business.
A senior account manager is also a strategic thinker, able to set the strategic direction for his/her clients, provide strategic counsel to clients and internal teams and;
She/he should have strong project management, budgeting, counseling, programming, people management and business development skills with increased emphasis and demonstrated success in building business and people. She/he has the confidence and support of client contacts and strong relationships with the client organization.
As a firm wide leader, a senior account manager demonstrates the ability and wherewithal to deliver on our vision, performance requirements and growth projections. A senior account manager has strong relationships with and the confidence of the client. There is no time limit on the senior manager position.
A senior account manager meets all the responsibilities and expectations of an account manager and:
Initiative and General Management
Every agency needs slightly different skill sets, so a Senior Account Manager needs a wide range of abilities. These include:
This is an office-based role that will require you to spend time in meetings and briefings, as well as staying in close contact with clients. It can be demanding, so real motivation is required to thrive. Working hours will be standard office times; however, deadlines may stretch this further.