• Digital Program Manager (Project Manager)

    Posted Date 2 weeks ago(08/05/2018 10:42 PM)
    Job ID
    2018-3256
    # of Openings
    1
    Department
    Program Management
    Applicant Type
    No Restrictions
  • Overview

    Role Title: (Digital) Program Manager
    (Relevant experience: Account Manager, Account Supervisor, Project Manager)

     

    Years of Experience 4-7yrs related, client-facing experience, managing the making of or delivery of projects


    Preferred background: Digital/ Technology Agency, Events, Project or Program Management, Consulting, Client-side marketing


    Delivers project values of up to: $300k

    Responsibilities

    Focus of the Role

    • Scope management – Create, Manage & Track.
    • Profitability management – Track/Measure, Report, Improve (in subsequent projects)
    • Project management – Plan, Schedule, Execute, Manage & Report on project progress.
    • Identify & Manage Risks, Identify & Manage Dependencies, Triage & Mitigate problems. Manage change control process.
    • Team management – Ensure excellent team & project communications; strive for efficient & effective utilization of limited resources.
    • Production Processes – Manage 360 production best practices
    • Acquiring advanced skills for future Program Management Leadership.
    • May serve as coach or project supervisor to more junior team members, supporting the development of team members.


    Responsibilities
    • Key project contact with clients, creative teams and other agency partners.
    • Manages client objectives, expectations and timelines and communicates changes/directions to internal team
    • Works collaboratively with all internal team members to facilitate the process of developing effective strategies and briefs that lead to outstanding creative work
    • Influences the quality of work and advocates for the agency/client relationship
    • Able to effectively present work from a delivery standpoint
    • Understands scoping & staffing requirements and managing to a budget
    • Intermediate level of skills in the development and management of Client SOW’s. Those with 6+ year’s experience should have exposure to advanced level of skill in this respect.
    • Owns/executes project management/ workflow system data Entry and Reporting
    • Negotiation skills required
    • Identifies potential project risks and develops contingency plans
    • Understands and gains actionable insights from being part of qualitative and quantitative research
    • Understands data, how to read campaign results, and partners with analytics and strategy to deliver reports
    • Understands client's competitive landscape

    Qualifications

    Qualities & experience we look for
    • Has or is developing solid integrated, modern marketing experience (creative, digital, advertising.
    • Understands how to form strong client relationships at the lower-to-mid-level.
    • Able to manage expectations of internal & external stakeholders & team members.
    • Demonstrated capability to get things done on budget and on time.
    • Shows some commercial abilities & business & financial acumen as well as negotiating skills & can be developed further.
    • Understands the agency dynamics & process and how it relates to the client’s business.
    • Strong internal relationships with departments & domains. [If needed for the particular role: particularly with creative team]

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