- Handles day to day administration of accounts in coordination with the Project Manager (contact reports, cost estimates, records management) under the direct supervision of an Account Director/Sr. Account Director; Ensures timeliness execution of work
- Understands customers’ requirements in functional as well as business aspects to qualify and close any sales opportunities
- Maintains relationship with key individuals (project owners) at middle management levels of client organization
- Develops a thorough understanding of brands
- Ensures seamless execution of client campaigns, prioritizes resources and keeps Account Director/Sr. Account Director and other groups well informed of progress and changes
- Participates in interactive strategy development with the Strategy Team
- Manages customer satisfaction evaluation process and achieve 90% satisfaction rating
- Adheres to company guidelines such as timely completion of time sheets, accurate revenue forecasts (?), and achieving average utilization of 90% or better.
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